Ahmedabad, Gujarat, India info@smartwealthhubb.com
Make a Claim

File a Claim

We're here to help you through the claim process

Death Claim

In the unfortunate event of the policyholder's death, we are here to support you through the claim process. Our team will guide you through all necessary steps to ensure a smooth and timely settlement.

Required Documents:
  • Original policy document
  • Death certificate (issued by municipal authority)
  • Claim form (duly filled and signed)
  • Medical certificate (if death was due to illness)
  • Post-mortem report (if applicable)
  • Nominee's identity proof (Aadhaar, PAN, etc.)
  • Nominee's bank account details
  • Hospital records (if death occurred in hospital)
Process:
  • Notify the insurance company immediately after the death
  • Submit all required documents within 30 days
  • Company will verify the documents and process the claim
  • Claim settlement typically takes 15-30 days after document submission
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Maturity Claim

When your policy reaches maturity, you can claim the maturity benefit. We'll help you complete all formalities and ensure you receive your funds on time.

Required Documents:
  • Original policy document
  • Maturity claim form (duly filled and signed)
  • Identity proof (Aadhaar, PAN, etc.)
  • Address proof
  • Bank account details (cancelled cheque or bank statement)
  • Nominee details (if applicable)
Process:
  • Submit maturity claim form 30 days before policy maturity
  • Provide all required documents
  • Company will process and disburse the maturity amount
  • Maturity amount is typically paid within 7-15 days
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Health Insurance Claim

We understand that medical emergencies can be stressful. Our team will assist you in filing your health insurance claim and ensure quick processing.

Types of Claims:
  • Cashless Claims: Direct settlement at network hospitals
  • Reimbursement Claims: Pay first, claim later
Required Documents:
  • Original policy document
  • Claim form (duly filled and signed)
  • Medical bills and receipts (original)
  • Discharge summary from hospital
  • Doctor's prescription and consultation notes
  • Investigation reports (lab tests, X-rays, etc.)
  • Pharmacy bills
  • Pre and post-hospitalization bills
  • Identity proof
  • Bank account details for reimbursement
Process:
  • For cashless: Inform TPA/insurance company before or at the time of admission
  • For reimbursement: Submit all documents within 30 days of discharge
  • Company will verify and process the claim
  • Reimbursement typically takes 7-15 working days
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General Insurance Claim

Whether it's motor insurance, home insurance, or travel insurance, we'll help you file your claim and get the compensation you deserve.

Types of General Insurance Claims:
  • Motor Insurance: Vehicle damage, theft, third-party liability
  • Home Insurance: Fire, theft, natural disasters
  • Travel Insurance: Medical emergencies, trip cancellation, baggage loss
Required Documents (Common):
  • Original policy document
  • Claim form (duly filled and signed)
  • FIR (for theft/accident cases)
  • Photographs of damage
  • Repair estimates or bills
  • Identity proof
  • Bank account details
Process:
  • Inform the insurance company immediately after the incident
  • File FIR if required (theft, accident)
  • Submit all required documents within specified time
  • Surveyor will assess the damage (if applicable)
  • Company will process and settle the claim
  • Claim settlement typically takes 7-30 days
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